If your eSIM is installed but you can't connect:
- 1Enable Data Roaming — Settings > Cellular > your eSIM plan > turn on Data Roaming
- 2Set as data line — Make sure the eSIM is selected as your mobile data line
- 3Toggle Airplane Mode — Turn it on for 10 seconds, then off
- 4Restart your device — A simple restart often fixes connection issues
- 5Check coverage — Make sure you're in an area with network coverage
If none of these work, contact our 24/7 support team.