- Full refund if the eSIM hasn't been installed, within 30 days of purchase.
- Installed but not connecting, and we can't fix it within 24 hours: full refund.
- Data already used: not refundable.
How to ask for a refund
Open the order in your orders and choose Request a refund. Or email hello@roamfly.co from your account's email address, or chat with us.
Read the full refund policy.