If your eSIM is installed but you can't connect:
- Enable Data Roaming — Settings > Cellular > your eSIM plan > turn on Data Roaming
- Set as data line — Make sure the eSIM is selected as your mobile data line
- Toggle Airplane Mode — Turn it on for 10 seconds, then off
- Restart your device — A simple restart often fixes connection issues
- Check coverage — Make sure you're in an area with network coverage
If none of these work, contact our 24/7 support team.